Shipping

All orders are sent both domestically, within Australia, and internationally via Australia Post.  Where possible fabric bundles will be flat-packed to reduce postage cost.  We process orders as soon as possible, and aim to send orders within 1-2 days of purchase.

Estimated delivery times are a guide only and will vary depending on your location. 

Shipping within Australia

Orders less than 500g (or less than 1.75m of fabric) can be sent as a Letter (not tracked and not insured).  Estimated delivery 2-8 business days. (For smaller items to be tracked, select Regular Parcel Post option at checkout).

Small Pattern/up to half metre fabric (up to 125 grams) - $2.50. (Letter untracked)

Small Patterns/up to one metre fabric (up to 250 grams) - $3.50. (Letter untracked).

Larger orders will be sent as Regular Parcel Post (tracked but not insured).  Estimated delivery 2-7 business days.  Postage may be upgraded to Express Parcel Post with estimated delivery 2-4 business days.

Maximum postage for Regular Parcel Post - $5.50. (tracked)

Maximum postage for Express Parcel Post - $9.00. (tracked)

Estimated delivery times are a guide only and will vary depending on your location.          

Shipping rates are automatically calculated at checkout.  Any shipping overages due to combined postage will be refunded.

No responsibility will be held for lost or damaged items unless items are tracked at time of purchase.

Insurance
Extra cover, which provides loss or damage cover, may be purchased for $2 per $100 of item value.  Email: info@threadbotanica.com.au for exact insurance costs and queries.

Shipping Internationally

Orders less than 500g (or less than 1.75m of fabric) will be sent by Economy Air (not tracked and not insured).  Estimated delivery 10-30 business days.  

Larger orders will be sent via Standard Post Satchel (tracked but not insured).  Estimated delivery 6-10 business days.

Estimated delivery times are a guide only and not guaranteed.  Times may vary due to location, customs and local postal services.

No responsibility will be held for lost or damaged items unless items are tracked and insured at time of purchase.

Insurance                                                                                                                Extra cover, which provides loss or damage cover, may be purchased for $4 per $100 of item value.  Email: info@threadbotanica.com.au for exact insurance costs and queries.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. No responsibility will be held for delays due to customs.